Softcube Systems Limited (the \u201cCompany\u201d, \u201cwe\u201d, \u201cus\u201d) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal data. We encourage you to read this policy carefully to understand your rights and how we handle your data.
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We respect your right to privacy and are committed to strict compliance with the Hong Kong Personal Data (Privacy) Ordinance (the \u201cOrdinance\u201d) and other applicable laws to protect your personal data. We follow the principle of data minimization, collecting only personal data we consider relevant and necessary for our business operations.
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Softcube Systems Limited may collect the following types of personal data:<\/p>\n\n\n\n
\u2022 Identification data: name, gender, date of birth, ID number (where applicable), phone number, email address.
\u2022 Company data: client company name, client company address, your job title and department.
\u2022 Administrative records: records containing personal data, such as contracts, invoices, orders and service requests.
\u2022 Technical data: data collected through our website, cookies and social media, such as your IP address, browser type, operating system, device identifiers and browsing behaviour.
\u2022 Financial data: payment methods and credit card details (where applicable, used solely for transaction purposes).
\u2022 Preferences: your product and service preferences, communication preferences, etc.
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The main purposes for which Softcube Systems Limited uses the personal data collected are as follows:<\/p>\n\n\n\n
a) Business operations:
\u2022 Providing services, products and technical support
\u2022 Opening, maintaining and terminating accounts
\u2022 Developing and providing value-added services
\u2022 Processing payments and invoices
\u2022 Responding to and following up on customer enquiries
\u2022 Customer satisfaction surveys
\u2022 Product research and development
\u2022 Marketing activities and personalized recommendations<\/p>\n\n\n\n
b) Human resources management:
\u2022 Recruitment, interview assessment and background checks
\u2022 Employment, payroll management and performance reviews
\u2022 Attendance management
\u2022 Training and career development
\u2022 Employment termination procedures<\/p>\n\n\n\n
c) Other records:
\u2022 Business partner relationship management
\u2022 Visitor registration and management
\u2022 Public relations<\/p>\n\n\n\n
d) Legal compliance:
\u2022 Fulfilling our legal obligations
\u2022 Establishing or exercising our legal rights
\u2022 Preventing fraud and other illegal activities<\/p>\n\n\n\n
To properly provide our services, we need to use your personal data to deliver the services described above. We may also need to use your personal data to fulfil our legal obligations and to establish or exercise our legal rights.
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Softcube Systems Limited collects your personal data in the following ways:<\/p>\n\n\n\n
\u2022 Directly provided: when you register an account, purchase products or services, take part in surveys or contact us
\u2022 Automatically collected: when you use our website, applications or other digital platforms
\u2022 Third-party sources: such as business partners, social media platforms or public databases (to the extent permitted by law)
\u2022 Indirectly collected: through your interactions with us, such as customer service call records and email correspondence
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We take the security of your personal data very seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, use, disclosure, alteration or destruction. Our security measures include, but are not limited to:<\/p>\n\n\n\n
\u2022 Industry-standard encryption for transmitting and storing sensitive data
\u2022 Strict access controls and multi-factor authentication
\u2022 Regular security audits, vulnerability scans and penetration testing
\u2022 Comprehensive staff training and awareness on data protection
\u2022 Maintaining a data breach response plan
\u2022 Physical security measures such as secure storage facilities and access restrictions
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Under the Ordinance and other applicable data protection laws, you have the following rights:<\/p>\n\n\n\n
\u2022 Right of access: you may request access to the personal data we hold about you
\u2022 Right of correction: you may request correction of inaccurate data
\u2022 Right of erasure: in certain circumstances, you may request deletion of your personal data
\u2022 Right to restrict processing: you may request that we restrict the processing of your data
\u2022 Right to data portability: you may receive your data in a structured, commonly used and machine-readable format
\u2022 Right to object: you may object to our processing of your personal data, particularly for direct marketing purposes<\/p>\n\n\n\n