SoftCube Systems Limited (\"the Company\", \"we\", \"us\") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data. We encourage you to read this policy carefully to understand your rights and how we handle your information.
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We respect your privacy rights and are committed to strictly complying with the Hong Kong Personal Data (Privacy) Ordinance (\"the Ordinance\") and other applicable laws to safeguard your personal data. We adhere to the principle of data minimization, collecting only personal data that we consider relevant and necessary for our business operations.
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SoftCube Systems Limited may collect the following types of personal data:<\/p>\n\n\n\n
\u2022 Identification data: Name, gender, date of birth, ID number (if applicable), phone number, email address.
\u2022 Company information: Customer company name, customer company address, your position, department.
\u2022 Administrative records: Administrative records containing personal data, such as contracts, invoices, orders, service requests, etc.
\u2022 Technical data: Data collected through our website, cookies, and social media, such as your IP address, browser type, operating system, device identifier, browsing behavior, etc.
\u2022 Financial information: Payment methods, credit card information (if applicable, used only for transaction purposes).
\u2022 Preferences: Your product and service preferences, communication preferences, etc.
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The main purposes for which SoftCube Systems Limited collects personal data are as follows:<\/p>\n\n\n\n
a) Business Operations:
\u2022 Providing services, goods, and technical support
\u2022 Opening, maintaining, and terminating accounts
\u2022 Developing and providing value-added services
\u2022 Processing payments and invoices
\u2022 Responding to and following up on customer inquiries
\u2022 Conducting customer satisfaction surveys
\u2022 Research and product development
\u2022 Marketing activities and personalized recommendations<\/p>\n\n\n\n
b) Human Resources Management:
\u2022 Recruitment, interview evaluation, background checks
\u2022 Employment, compensation management, performance evaluation
\u2022 Attendance management
\u2022 Training and career development
\u2022 Employment termination process<\/p>\n\n\n\n
c) Other Records:
\u2022 Business partner relationship management
\u2022 Visitor registration and management
\u2022 Public relations maintenance<\/p>\n\n\n\n
d) Legal Compliance:
\u2022 Fulfilling our legal obligations
\u2022 Establishing or exercising our legal rights
\u2022 Preventing fraud and other illegal activities<\/p>\n\n\n\n
To properly provide services, we will need to use your personal data to provide you with the above-mentioned services. We may also need to use your personal data to fulfill our legal obligations and establish or exercise our legal rights.
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SoftCube Systems Limited collects your personal data through the following methods:<\/p>\n\n\n\n
\u2022 Direct provision: When you register an account, purchase products or services, participate in surveys, or contact us
\u2022 Automatic collection: When you use our website, applications, or other digital platforms
\u2022 Third-party sources: Such as business partners, social media platforms, or public databases (where legally permitted)
\u2022 Indirect collection: Through your interactions with us, such as customer service call records, email correspondence, etc.
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We highly value the security of your personal data and have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. Our security measures include, but are not limited to:<\/p>\n\n\n\n
\u2022 Using industry-standard encryption technology for transmitting and storing sensitive data
\u2022 Implementing strict access controls and multi-factor authentication mechanisms
\u2022 Conducting regular security audits, vulnerability scans, and penetration tests
\u2022 Providing comprehensive data protection training and awareness education for employees
\u2022 Developing and maintaining data breach response plans
\u2022 Implementing physical security measures such as secure storage facilities and access restrictions
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Under the Ordinance and other applicable data protection laws, you have the following rights:<\/p>\n\n\n\n
\u2022 Right of access: You have the right to request access to your personal data held by us
\u2022 Right of correction: You have the right to request correction of inaccurate data
\u2022 Right of erasure: In certain circumstances, you have the right to request deletion of your personal data
\u2022 Right to restrict processing: You can request a limitation on our processing of your data
\u2022 Right to data portability: You have the right to receive your data in a structured, commonly used, and machine-readable format
\u2022 Right to object: You have the right to object to our processing of your personal data, especially for direct marketing purposes<\/p>\n\n\n\n